Build a Customer Support Chatbot with AI

Tier-1 support, automated. Bot answers from your docs; escalates to humans when it shouldn't guess. Embed it on any page in 2 minutes.

Get started for free, no credit card needed.
$0
Saved/yr vs Intercom Fin 1k/mo
$0
Cost per 1k conversations on Haiku
0%
Citations on every answer
0
Vendor model lock-in

01 / What you get

Customer Support Chatbot, generated.

Click Generate from the box above. Real Next.js code, a real database, real integrations, not a sandbox. Each piece below ships in the first prompt.

01

RAG-grounded answers: every reply cites the doc it pulled from

02

Automatic escalation: when retrieval is empty or confidence is low, hand off to human ticket

03

Multi-language: detects user language, replies in same, even with English-only docs

04

Embeddable widget: <script> tag drops the chat onto any page

05

Conversation history per user / session, searchable, exportable

02 / Variants

3 variants you can ship.

01
SaaS support chatbot
Docs-grounded, ticket creation, plan-aware (e.g. enterprise users skip the bot).
02
E-commerce support bot
Order-status lookup, return-policy answers, sizing-guide retrieval.
03
Multi-language community
Auto-translate, language-detection, replies in user's language regardless of doc language.

Pixel-perfect control

The AI builds it. Then you shape every pixel.

Type

Tune every letter

Font, size, weight, leading and spacing, all by hand.

Tune every letter
Content

Wire up real data

Collections and CMS that feed your live pages.

Wire up real data
Color

Pick any color

Pick any color
Components

Reuse your own blocks

Save any section and drop it in anywhere.

Reuse your own blocks
Images

Drop in photos

Pull in free imagery without leaving the canvas.

Drop in photos
Pages

Structure your site

Structure your site

03 / Who it's for

For people who hate $99-per-seat tools.

Support teams with high tier-1 volume on documented questions
SaaS companies adding "ask the docs" inside their product
E-commerce stores deflecting "where's my order" with AI

Integrations

Works with the tools you already use.

Payments, database, AI, email and analytics, wired up the moment you connect.

Stripe
Supabase
OpenAI
Anthropic
Resend
PostHog
Sentry
Google Analytics
MongoDB
GitHub

04 / Why generate it

Why generate it instead of buying it.

Intercom Fin is $0.99 per "resolution", any conversation that ends without escalation. At 1,000/month that's $11,880/year and you don't own the conversations.

You pick the model. Claude Haiku for cheap quick answers, Claude Sonnet for the harder ones, GPT-4o-mini for English-heavy queries. Swap models as prices change without re-platforming.

Head-to-heads: vs Lovable · vs Bolt · vs v0 · vs Replit

FAQ

Questions about Customer Support Chatbot.

Everything you need to know before you generate it. Anything else, our team is one email away.

Quality is dominated by retrieval, not the model. Chunk docs with overlap (~500 token chunks, 50 token overlap), embed with text-embedding-3-small, retrieve top 5 chunks per query, instruct the model to refuse if context is empty. With this baseline, ~85-90% of in-scope questions get correct answers.

Three triggers. (1) Retrieval returns empty, the docs don't cover this. (2) The model's response contains "I don't know" or similar uncertainty markers. (3) The user explicitly asks for human help. Each escalation creates a ticket with full conversation context.

Three options. URL crawl: paste a sitemap, the bot fetches and chunks all pages. PDF upload: upload manuals or policies. Direct text: paste FAQ-style content. All ingestion is one prompt, the AI scaffolds the form, parser, and embedding pipeline.

A single <script> tag. The script renders a chat bubble in the corner; clicking opens an iframe pointing at your chatbot domain. Customer's session syncs via a cookie. Branding (color, logo) is configured per-tenant in the admin.

Start building

Your idea, live in minutes.

Describe what you want. WebTwizz builds the real thing, then you click to change anything. No code needed.

Get started for free, no credit card needed.