Data
Wire up real data
Databases and CMS that power your live app, no backend to set up.
Build a Customer Support Chatbot with AI
Tier-1 support, automated. Bot answers from your docs; escalates to humans when it shouldn't guess. Embed it on any page in 2 minutes.
Get started for free, no credit card needed.
$11,880
Saved/yr vs Intercom Fin 1k/mo
$5
Cost per 1k conversations on Haiku
100%
Citations on every answer
0
Vendor model lock-in
01 / What you get
Customer Support Chatbot, generated.
Click Generate from the box above. Real code, a real database, real integrations, not a sandbox. Each piece below ships in the first prompt.
01
Answers from your own docs: every reply cites the doc it pulled from
02
Automatic escalation: when retrieval is empty or confidence is low, hand off to human ticket
03
Multi-language: detects user language, replies in same, even with English-only docs
04
Embeddable widget: <script> tag drops the chat onto any page
05
Conversation history per user / session, searchable, exportable
02 / Variants
3 variants you can ship.
01
SaaS support chatbot
Docs-grounded, ticket creation, plan-aware (e.g. enterprise users skip the bot).
02
E-commerce support bot
Order-status lookup, return-policy answers, sizing-guide retrieval.
03
Multi-language community
Auto-translate, language-detection, replies in user's language regardless of doc language.
The AI builds a real app. Then you shape every pixel.
Type
Tune every letter
Font, size, weight, leading and spacing, all by hand.
Color
Pick any color
Components
Reuse your own blocks
Save any section and drop it in anywhere.
Images
Drop in photos
Pull in free imagery without leaving the canvas.
Pages
Structure your site
03 / Who it's for
Who this is for.
→Support teams with high tier-1 volume on documented questions
→SaaS companies adding "ask the docs" inside their product
→E-commerce stores deflecting "where's my order" with AI
Integrations
Works with the tools you already use.
Payments, database, AI, email and analytics, wired up the moment you connect.
04 / Why generate it
Why generate it instead of buying it.
Intercom Fin is $0.99 per "resolution", any conversation that ends without escalation. At 1,000/month that's $11,880/year and you don't own the conversations.
You pick the model. Claude Haiku for cheap quick answers, Claude Sonnet for the harder ones, GPT-4o-mini for English-heavy queries. Swap models as prices change without re-platforming.
Questions about Customer Support Chatbot.
Everything you need to know before you generate it. Anything else, our team is one email away.
Quality depends mostly on finding the right passages, not on the AI model. Split docs into overlapping passages (about 500 tokens each, with 50 overlapping), index them with OpenAI's small embedding model, pull the top 5 passages per question, and tell the AI to say it does not know when nothing matches. With this baseline, ~85-90% of in-scope questions get correct answers.
Three triggers. (1) Retrieval returns empty, the docs don't cover this. (2) The model's response contains "I don't know" or similar uncertainty markers. (3) The user explicitly asks for human help. Each escalation creates a ticket with full conversation context.
Three options. URL crawl: paste a sitemap, the bot fetches and chunks all pages. PDF upload: upload manuals or policies. Direct text: paste FAQ-style content. Adding content is one prompt: the AI builds the upload form, reads the files, and indexes them for AI search.
A single line of code you paste into the site. It adds a chat bubble in the corner; clicking it opens the chat from your chatbot's own address. The customer's session carries over. Branding (color, logo) is set per customer in the admin.
Keep building
More ai chatbots you can ship.
AI Chatbot with Knowledge Base
Upload your docs. The AI answers questions grounded in your content, with citations. Skip Intercom Fin's $0.99 per resolution.
Internal HR Chatbot
Employee Q&A on policies, PTO, IT issues. Connected to company sign-in so the bot knows each person's team and tenure. Replace tier-1 HR/IT noise.
Sales Assistant Chatbot
Pre-sales bot that answers product questions, captures leads, books demos. Replace Drift, Qualified, or that "Talk to sales" form that no one fills out.
Your idea, live in minutes.
Describe what you want. WebTwizz builds the real thing, then you click to change anything. No code needed.
Get started for free, no credit card needed.